Refund Policy

We want you to be satisfied. This policy explains when and how refunds are issued.

Before a booster starts

If you cancel before a booster claims your order, you receive a full refund automatically.

In progress

Once work has started, refunds are prorated to the work not yet delivered. Progress is tracked live and recorded, so partial refunds reflect the actual remaining amount.

Completed orders

You have a 72-hour window to review completion evidence and approve or open a dispute. If a completed order didn't deliver what was promised, open a dispute — support will review the evidence and issue a full or partial refund, or store credit, as appropriate.

Refund methods

Refunds are returned to your original payment method where possible, or as store credit at your option. Processing times depend on the payment provider.

Non-refundable

Fraudulent orders, chargeback abuse, or violations of our Terms are not eligible for refunds.

Contact

Questions? Email support@boostpirate.com or use live chat.